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Modern Branding: Multisensory Experience, Artificial Intelligence, and Meaning in the 2025 Era

By Tabasom Khosropour

About Ms. Khosropour

An industrial engineer with professional certifications in product packaging principles, advertising management, packaging in marketing and export processes, and empowerment in packaging and export management.

Introduction

A brand is no longer just a name, logo, or color. It is an integrated, multisensory, meaningful, and human-centered experience that is engraved in the mind and heart of the consumer. This article takes a research-based approach to analyze the latest branding trends globally and in Iran, and, relying on up-to-date data, examines the strategic paths of successful brands.

 

1. Brand Redefined: Beyond the Name and the Logo

A brand represents the multisensory, cognitive, and emotional experience of the consumer toward a business or product. Brand elements include:

  • Visual identity (logo, color, font)
  • Customer experience
  • Human narrative
  • Emotional interactions
  • Sense of meaning and belonging

A successful brand is the intelligent combination of these elements in the mind and emotions of the audience.

 

2. The Scientific Foundations of Branding in the Year 20242025

a) Multisensory Experience (Sensory Brand Experience)

A study by Zha et al. (2024) with 512 participants has shown that the simultaneous engagement of the five senses directly impacts loyalty, attachment, and repurchase behavior.

b) Design in Service of Experience

Design & Marketing (2024) emphasizes that design—from packaging to physical space—must be fully aligned with brand strategy and customer experience.

c) Human and Social Connection

A study published in the Journal of Product and Brand Management (2024) shows that brands in 2025 will fail without creating human interaction and a sense of social belonging.

3. Macro Trends in Branding in 2025

3.1 Multisensory Brands and Sensescaping

  • Brands that engage multiple senses can enhance brand memory by up to 70%.
  • The design of spatial experiences, such as Apple Stores or Disney Parks, is a successful example of sensescaping.

3.2 Meaningful and Ethics-Oriented Brands

  • 71% of young consumers demand personalization and environmental sustainability (Attest, 2025).
  • Brands with a social mission will have greater longevity.

3.3 Artificial Intelligence in Service of Branding

  • From personalized recommenders to sentiment analysis, modern brands have elevated personalization to unprecedented levels with AI (Vizit, 2025).

 

4. Steps to Creating a Modern Brand

Phase

Description

Defining the Mission

A brand’s purpose should go beyond financial profit.

Creating a Multisensory Experience

Engaging the five senses at various touchpoints.

Human narrative

Storytelling, customer engagement, and creating a sense of belonging.

Integration of Design and Marketing

Design, UX, space, and communications must be aligned.

Sustainability and Authenticity

Authenticity in slogans, social initiatives, and environmental efforts.

Ongoing Evaluation

Behavior analysis, surveys, and artificial intelligence.

 

5. Comparative Case Study of Brands

Standard

Apple

Coca-Cola

Digikala

Nike

Snapp

Sensory Experience

Sight, Sound, Touch, Smell

Sight, Sound, Taste, Touch

Visual (Digital)

Sight, Sound, Motivation

Audio, Digital UX

Loyalty

Extremely high

Emotionally driven

Based on trust

Lifestyle

Accessible and Fast

Utilization of AI

Smart UX

Neuromarketing

Smart Recommender System

Performance Analysis

Path Scheduling

Foresight

Augmented Reality, Ecosystem

Nostalgia Campaign

Smart Logistics

Smart Athlete

Supplementary Services

 

6. Brand Implementation Actions (Action Plan)

Apple

  • Multisensory Store Design
  • Real-time User Feedback Analysis
  • Development of Packaging with Emotional Unboxing

Coca-Cola

  • AR Integration on the Bottle
  • Continuation of Unique Beverage Sounds
  • Nostalgia-Driven Campaigns

Digikala

  • Artificial Intelligence in Recommender Systems
  • Personalized Loyalty Dashboard
  • Gamification in UX

Nike

  • Digital Sports Clubs
  • Use of Users' Sports Data
  • Personalized Motivation in the App

Snapp

  • Dynamic Scoring for Drivers
  • Low-Traffic Time Algorithm
  • Emotional Design of Sound and Graphics

 

7. Brand Assessment Indicators (Brand KPIs)

Key Metric

Definition

Suitable brand

NPS

Brand Referral Likelihood

All

CES

Complexity of the buying/service process

Digikala, Snapp

CSAT

General public satisfaction

Kalleh, Aparat

Brand Recall Rate

Brand recall rate

Coca-Cola، Apple

CLV

Customer Lifetime Value

Digikala, Apple

Emotion Engagement Index

Emotional depth of brand engagement

Coca-Cola، Nike

 

8. Conclusion

  • Brands in 2025 need multisensory, meaningful, and human-centered experiences.

  • Artificial intelligence, sustainability, integrated design, and human connection are inseparable components of the brand of the future.

  • A successful brand means creating emotion, meaning, belonging, and loyalty through experience. 

 

9. References (APA Style)

  1. Zha, D. et al. (2024). The impact of sensory branding on customer loyalty. Springer.
  2. Stuart Crawford. (2025). Sensory Branding Strategies. Inkbot Design.
  3. Attest. (2025, Jan). Consumers Demand Purpose-Driven Brands. https://www.askattest.com
  4. Vizit. (2025, March). AI-Powered Sensory Experience in Digital Brands. https://www.vizit.com
  5. Journal of Product & Brand Management. (2024). Emotional engagement and social branding. Emerald.
  6. ColorColourCreative. (2025). Multisensory Branding Guide. https://colorcolourcreative.com
  7. Reddit Testimony. (2023). Apple Packaging Experience. https://www.reddit.com
  8. Rendomunicorn. (2024). Emotional Advertising in Coca-Cola Campaigns. https://rendomunicorn.com


The summary presented aims to draw your attention to the importance of branding for achieving success in today’s highly competitive world. I recommend following the related series of articles on our website that elaborate on its components.

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